FAQs

General Shipping Container Q&A

WHERE DO YOUR SHIPPING CONTAINERS COME FROM?

Approximately 98 percent of our shipping containers are crafted in China, a manufacturing powerhouse and a key player in global exports. The emphasis on quality production in China is crucial given the widespread use of these containers in international shipping.

WHAT TYPES OF CONTAINERS DO YOU USE?

We provide a wide variety of shipping containers, from new one-trip containers to more economical used models, all available for sale and customization.

We offer a range of sizes to meet different project needs, from 10-foot to 53-foot containers. The most common sizes we work with are 20-foot and 40-foot containers. These come in both standard (8.5-feet high) and high cube (9.5-feet high) options, giving you an extra foot of vertical space for taller equipment or more comfortable work environments.

In addition to standard containers, we can provide specialized units with features such as double doors, open sides, or specialized door types, including roll-up and man doors. Each container is built from durable, 14-gauge steel, making it secure and weather-resistant. We also inspect every container at our depot to ensure it's wind- and watertight before we deliver it to your jobsite.

HOW DO I KNOW I’M GETTING A QUALITY CONTAINER?

We ensure you receive a quality container through our rigorous, hands-on inspection process.

We classify our containers into two main categories:

  • New (1-Trip): These containers have made a single journey from the manufacturer and are in excellent condition. They have minimal wear and tear.
  • Used: These are more cost-effective and have been in service for 8-15 years. They will show cosmetic signs of age, such as rust and dents, but are guaranteed to be wind- and watertight.

Before any container leaves our depot, our team conducts a detailed inspection. We check that the doors operate smoothly, the flooring is solid, and there are no holes or leaks. We also perform a light test—closing the doors and looking for any pinholes of light—to ensure it’s fully sealed and ready to protect your materials. This process guarantees your container will be secure and durable upon delivery.

DO YOU PROVIDE PRODUCTS TO INDIVIDUALS AND BUSINESSES?

Yes, we proudly serve a wide range of customers, from individual homeowners to large commercial enterprises. Whether you're a project manager needing a fleet of mobile offices, a small business owner looking for a pop-up shop, or a homeowner who needs secure on-site storage, we provide customized solutions. Our focus is on flexibility and service, ensuring we can meet the unique needs of every client, regardless of the scale of their project.

HOW SECURE ARE SHIPPING CONTAINER DOORS?

Our shipping container doors are exceptionally secure and designed to withstand the harsh conditions of international shipping and deter theft. They’re constructed from heavy-duty, corrugated steel and feature a locking system with multiple vertical locking rods on each door.

However, for a higher level of security, we recommend adding a lockbox, a welded steel enclosure that fits over the padlock, which makes it impossible to access the lock with bolt cutters. We also offer modifications, such as security packages, that include a steel bar for a padlock, further protecting your assets.

WHAT IS THE FLOOR OF A SHIPPING CONTAINER MADE OF?

The floors of most modern shipping containers are made of marine-grade plywood, which is typically about 1 1/8th-inch thick. This material is specifically engineered for durability, with multiple layers and a strong adhesive that makes it resistant to moisture and warping.

ARE YOUR SHIPPING CONTAINER FLOORS WATERPROOF?

While not completely waterproof, the floors of our shipping containers are highly water-resistant.

The floors are constructed from marine-grade plywood, which is made with special adhesives and is designed to resist rot and delamination—even when exposed to moisture. Additionally, the underside of the container is coated with a rust-preventative sealant that helps create a barrier against the elements and keeps the floor dry.

This design ensures that your items remain protected from ground moisture, rain, and other environmental factors during use.

HOW DO I INSTALL SHELVES IN A SHIPPING CONTAINER?

We can install customized shelving in your container as part of our modification services.

For a DIY approach, we recommend using a modular Unistrut system. This method allows you to securely attach shelving to the container's walls by bolting metal channels in place, providing a strong, adjustable, and flexible storage solution without the need for welding. This helps maintain the container's protective coating and structural integrity.

WHAT IS A CLEAR SPAN BUILDING?

A clear span building is a structure designed without any interior columns or load-bearing walls. This design provides a completely open, unobstructed interior space from one side of the building to the other.

In the context of shipping containers, a clear span building is a structure that uses containers as a foundation to create a large, open space. It’s a common design where two rows of containers are placed parallel to each other, and a fabric or steel roof is installed on top of them. This creates a covered, column-free interior that offers maximum usable space.

This type of building is a great solution for:

  • Workshops: Provides an expansive, open area for projects and equipment
  • Equipment storage: Allows for the easy movement of large machinery, such as forklifts and vehicles
  • Temporary shelters: Offers a quick and cost-effective way to create a large, protected space

By using containers as the foundation, you get the benefit of a clear span design with the added value of secure, lockable storage within the containers themselves.

HOW MUCH DOES A 20-FOOT SHIPPING CONTAINER WEIGH?

The empty weight (tare weight) of our 20-foot shipping container is typically around 4,850 pounds.

It's important to remember this weight can vary slightly depending on the container's manufacturer, age, and any specific modifications. The maximum weight a 20-foot container can hold (its payload) is approximately 47,900 pounds, giving it a total loaded weight of more than 50,000 pounds.

HOW MUCH DOES A 40-FOOT SHIPPING CONTAINER WEIGH?

The empty weight (tare weight) of our 40-foot shipping containers typically ranges from 8,200-9,200 pounds.

The exact weight can vary based on a few factors:

  • Standard vs. high cube: A 40-foot high cube container, which is a foot taller, will weigh slightly more due to the additional steel used in its construction.
  • Modifications: Adding features such as insulation, electrical packages, or additional doors will increase the overall weight.

A standard 40-foot container is rated to hold a maximum payload of approximately 59,000 pounds for a total loaded weight of more than 67,000 pounds. You can always find the specific tare weight listed on the container's doors.

HOW MUCH CAN I STORE INSIDE A SHIPPING CONTAINER?

Our shipping containers are rated to hold well over 50,000 pounds. They also have an internal volume of 1,172 cubic feet for a 20-foot container and 2,392 cubic feet for a 40-foot container.

ARE MY STORED ITEMS SAFE IN A SHIPPING CONTAINER?

Shipping containers are fabricated from 14-gauge corrugated steel, making them extremely durable and able to withstand the elements. All of our new and refurbished shipping containers come with a one-year warranty against leaks and rodents. We also offer a line of security features that can be added to your shipping container on request to ensure your stored items stay in and the thieves stay out.

WHAT ARE SHIPPING CONTAINERS, AND HOW ARE THEY USED?

Shipping containers are large steel boxes used to transport goods globally. They come in various sizes, with the most common being 20-feet and 40-feet long. Shipping containers are designed for cargo support, but they can be repurposed into cabins, tiny homes, offices, and storage containers. 

ARE SHIPPING CONTAINERS AIRTIGHT?

No, shipping containers aren’t airtight. Even though they’re sealed at all entry points with rubber seals and adhesive, they have special vents at the top of the sidewalls to help with air circulation.

WHAT IS THE DIFFERENCE BETWEEN A NEW AND USED SHIPPING CONTAINER?

A new shipping container, also known as a one-trip, is a shipping container that has been manufactured overseas, loaded with goods, and then shipped to the US. Once it has arrived at the destination and the goods are unloaded, the container is sold. 

New shipping containers will be in excellent shape with only one load of cargo previously transported in them. They may have minor signs of previous use. Used containers have been used to transport cargo for around 8-15 years before they’re sold. These used containers will have faded paint, rust, dents, and dings, but they will have functioning cargo doors, good floors, and no holes upon delivery.

DO SHIPPING CONTAINERS HAVE ANY SOURCE OF VENTILATION?

Shipping containers are made with vents on the upper portion of the side walls. If the container is placed in a cold or wet environment, these vents can make the unit more susceptible to condensation, leading to rust in the future. Be sure to check the ventilation on the container.

HOW HOT CAN IT GET INSIDE A SHIPPING CONTAINER?

Generally, any container made of steel will get very hot during the summer. Temperatures can reach up to 120 degrees Fahrenheit. Fortunately, we offer options to help regulate the temperature inside your shipping container. Our options include installing solar vents, which can reduce the internal temperature by 10-20 degrees, installing AC/heat units, or using spray foam insulation.

ARE SHIPPING CONTAINERS RUSTPROOF?

Shipping containers are made from metal; therefore, they’re susceptible to rust.

ARE SHIPPING CONTAINERS BULLETPROOF?

Shipping containers aren’t designed to be bulletproof, but the National Geographic show Doomsday Preppers tested this, concluding that a shipping container would stop a .22 caliber rifle round.

DO SHIPPING CONTAINERS POSE A GREATER RISK OF LIGHTNING STRIKES?

Shipping containers are made from steel, and steel is a conductor. However, they have the same risk of being struck by lighting as a traditional home. If you’re worried about lightning striking your shipping container, you should consider a lightning rod. The rod will extend higher than the container and be far more conducive. If lighting were to strike in the general area of your container, the electrical current would be attracted to the lighting rod.

HOW DURABLE ARE SHIPPING CONTAINERS?

Shipping containers are built to withstand harsh marine environments, making them extremely durable. They’re constructed from corrosion-resistant steel, making them resistant to deterioration. With proper maintenance and insulation, shipping containers can last several years and remain durable.

WHAT CAN'T YOU STORE IN A SHIPPING CONTAINER?

While shipping containers are versatile, some restrictions apply. Hazardous materials are a strict no-go. Additionally, storing items such as food, plants, or other perishables without proper precautions, such as climate control or insulation, isn’t advisable.

HOW LONG DO SHIPPING CONTAINERS LAST?

The lifespan of a shipping container is impressive: up to 25-30 years with proper maintenance. Despite this durability, many container leasing companies consider retiring them after 10-12 years due to depreciation.

WHERE ARE SHIPPING CONTAINERS MADE?

Approximately 85 percent of all shipping containers are crafted in China, a manufacturing powerhouse and a key player in global exports. The emphasis on quality production in China is crucial given the widespread use of these containers in international shipping.

Commercial Shipping Container Solutions and Applications

HOW ARE SHIPPING CONTAINERS USED IN COMMERCIAL SETTINGS?

Our containers are used in a variety of commercial settings due to their security, durability, and high degree of customization. They’re an efficient solution for:

  • On-site offices: A modified container can be a secure and comfortable workspace on a jobsite. It can be outfitted with insulation, climate control, electrical packages, and built-in desks, providing a professional and functional office without the high cost or hassle of a mobile trailer.
  • Secure storage: Our containers are an ideal solution for storing valuable tools, equipment, and materials. Their all-steel construction and secure locking mechanisms provide superior protection against theft and vandalism, keeping your assets safe.
  • Mobile workshops: For jobs that require specialized on-site work, a container can be transformed into a mobile workshop. We can add workbenches, lighting, and power outlets to create a dedicated, secure space for fabrication and repairs.
  • Workforce housing and facilities: For remote or long-term projects, containers can be configured into temporary housing, breakrooms, or even restrooms and locker rooms, contributing to employee comfort and retention on the jobsite.

Our containers are a highly flexible and cost-effective alternative to traditional structures, offering a reliable way to manage a project, protect assets, and support your team.

WHY SHOULD I CHOOSE A SHIPPING CONTAINER OVER A BRICK-AND-MORTAR BUILDING OR OTHER MODULAR STRUCTURE?

When it comes to your on-site needs, shipping containers offer significant advantages over traditional construction or modular structures.

Unlike brick-and-mortar buildings, containers are a cost-effective solution with a much faster lead time. You can get a fully functional office or secure storage unit delivered to your site in weeks, not months. Because they're built for transport, you can easily relocate them to a new jobsite as your project evolves, making them a long-term, portable asset.

A container is a versatile investment. A single unit can serve as a secure storage space today, be modified into a mobile office next year, and then be repurposed for a completely different use on your next project. This flexibility and ability to adapt make containers a durable, long-term asset that provides lasting value.

WHAT IS THE TOTAL COST OF OWNERSHIP FOR A PURCHASED CONTAINER VERSUS A TRADITIONAL ON-SITE OFFICE?

When you look at the total cost of ownership, a purchased shipping container office is a far better long-term investment than a traditional mobile office trailer.

While the initial purchase price of a container office might be similar to that of a trailer, the long-term savings are significant. Containers are built with all-steel components, making them more durable and resistant to the wear and tear of frequent relocation. This durability translates to lower maintenance and repair costs over the life of the unit. Unlike a wood-framed trailer that can become rickety and degrade over time, a steel container maintains its structural integrity for decades.

Container offices sit directly on the ground, which eliminates the need for expensive and cumbersome stairs or ramps, a requirement for most traditional office trailers to meet Americans with Disabilities Act standards. This ground-level access not only reduces your setup costs but also makes for a safer and more convenient work environment for your crew and any visitors to the site.

WHAT CAN SHIPPING CONTAINERS BE USED FOR?

Shipping containers are one of the most versatile and durable building materials available today and have a range of uses. Their secure, steel structure and modular design allow for extensive customization, making them a cost-effective solution for a wide variety of needs.

For commercial and industrial use, containers are often used for:

  • Mobile offices: A climate-controlled workspace that can be delivered quickly and relocated as needed, perfect for on-site project management
  • Workforce housing: A secure and comfortable solution for temporary or remote employee accommodation
  • Secure storage: A protected space to safeguard valuable tools, equipment, and building materials from theft, vandalism, and the elements
  • Climate-controlled storage: An insulated unit with an HVAC system to store temperature-sensitive materials, files, or electronics
  • Customized equipment enclosures: A modified structure designed to safely house and protect sensitive machinery, generators, or control systems

Beyond the jobsite, containers are also used for a variety of other applications, including:

  • Retail and pop-up shops: An economical way to create a temporary or mobile storefront
  • Cabins and tiny homes: A durable and eco-friendly foundation for a retreat or full-time residence
  • Mobile breakrooms and bathrooms: An on-site facility for your crew, saving time and improving morale
  • Workshops and art studios: A private, secure space for hobbies or fabrication

HOW SECURE ARE SHIPPING CONTAINERS AGAINST THEFT?

Our containers are built with security at the forefront. Our steel containers are made with thick, corrugated steel panels that are welded to a reinforced steel frame, providing a secure barrier for your valuable tools and materials. The cargo doors feature a cam-and-lock system with multiple vertical locking rods. This heavy-duty design makes it incredibly difficult to break into our containers with standard tools.

For enhanced security, we offer a range of additional features:

  • Lockboxes: We can weld a steel lockbox over your padlock, protecting it from bolt cutters and other tampering attempts.
  • Reinforced door locks and bars: We can add reinforced steel door bars that provide an extra layer of protection, making it nearly impossible to force the doors open. 
  • Barred windows and shutters: For modified containers with windows, we can install sturdy steel bars or weld-on steel shutters that lock from the inside, preventing entry and providing peace of mind when the container is unattended.

ARE YOUR CONTAINERS WEATHERPROOF AND DURABLE?

Yes, our containers are both weatherproof and exceptionally durable.

They’re engineered to the rigorous standards of international shipping, designed to protect valuable cargo across thousands of miles of turbulent seas and extreme climates. Our containers are built with heavy-duty Corten steel, a specialized alloy that forms a protective layer of rust when exposed to the elements. This unique feature prevents further corrosion, making the container's exterior highly resistant to deterioration over time.

For additional protection, containers are painted with a rust-resistant coating and feature wind- and watertight door seals, ensuring that your valuable equipment and materials are completely protected from rain, snow, dust, and wind.

ARE THE CONTAINERS RESISTANT TO VANDALISM AND EXTERNAL DAMAGE?

Our containers are highly resistant to vandalism and external damage. They’re constructed from Corten steel, also known as weathering steel, which is specifically designed to withstand extreme conditions and deter forced entry. The corrugated panels and reinforced steel frame provide a tough, protective shell that is difficult to dent or penetrate.

This all-steel construction is far stronger than traditional wood-framed mobile offices and other modular structures, ensuring your valuable assets, tools, and materials are protected on the jobsite.

DO YOU HAVE READY-TO-SHIP CONTAINERS FOR COMMERCIAL PURPOSES?

Yes, we have a variety of ready-to-ship containers for commercial purposes, including mobile offices, general storage, and specialty storage. For more information, visit the ready-to-ship page on our website

DO YOU HAVE PREDESIGNED FLOOR PLANS?

Yes, we do. To help you get started quickly, we offer a variety of predesigned floor plans that are ready to be ordered. These plans cover a wide range of common commercial and industrial applications, including:

  • Mobile offices
  • Workforce housing and living spaces
  • Bathrooms and locker rooms
  • Workshops and storage solutions

Our predesigned plans provide a proven, efficient solution that can significantly reduce the lead time on your project. However, if you have a unique vision, our team can also work with you to modify an existing plan or create a fully custom design from scratch.

CAN THE UNIT BE COMPLETELY SELF-CONTAINED USING SOLAR POWER SO I DON’T HAVE TO HOOK IT UP TO SITE UTILITIES?

We don't offer solar panel systems as a standard part of our customization packages. However, a modified shipping container can absolutely be set up to be self-contained using solar power.

Many of our clients who require off-grid solutions choose to install their own solar power systems after delivery. We can help prepare your container for this by installing a basic electrical package with outlets and lighting, which an electrician can then connect to your chosen solar setup.

While we don't handle the solar installation directly, we can ensure your container is designed with the proper electrical infrastructure to support your self-contained power needs. We recommend working with a licensed electrician to determine your specific power requirements and to install the solar panels, battery bank, and inverter safely.

DO YOU BUILD CUSTOM COMMERCIAL SHIPPING CONTAINER OFFICES?

Yes, we absolutely specialize in building custom commercial shipping container offices. Our team can modify a standard container to your exact specifications, adding features such as electrical packages, HVAC, insulation, windows, and doors. This allows us to create a durable, secure, and highly functional on-site office that is perfectly tailored to your project needs.

HOW MUCH SPACE IS NEEDED FOR THE DELIVERY OF MY SHIPPING CONTAINER?

The majority of our steel containers are delivered on a 40-foot tilt-bed trailer. This means we unload your container by sliding out from underneath it. It’s a good idea to give our drivers about 90-115 feet in front of the delivery site.

HOW DO I PREPARE FOR ELECTRICAL CONNECTIONS?

Before delivery and connection to power, contact the local jurisdiction to determine if permits are required. Find out if the service amps are compatible with the unit you purchased. Schedule an appointment with a licensed electrician, but first, you need to determine if you will be connecting to a utility service or if you will be connecting to a generator.

HOW DO I PREPARE FOR PLUMBING CONNECTIONS?

We recommend hiring a licensed plumber to connect all lines. Before delivery and connecting plumbing, you should contact the local jurisdiction to determine if permits are required. The plumber will need to know if you are connecting to a public water supply or well, the distance the container will be placed from the plumbing service, how much use it will be getting, and if the unit will drain to a sewer line, septic system, tank, or bladder.

CAN I ADD ELECTRICITY TO MY SHIPPING CONTAINER?

We can add a basic electric package, which will include lighting and electrical plugs around the body of your container, or an upgraded package to your shipping container if requested. During the ordering process, discuss which electric package would work best for your needs and the customization of your unit with your sales specialist.

CAN I BURY A SHIPPING CONTAINER TO MAKE A STORM SHELTER OR BUNKER?

The walls, roof, and floor of a shipping container aren’t strong enough to withstand the pressure of being buried. The container is only meant to bear weight on the four corners. If you’re planning on burying a shipping container, you will need to reinforce the structure inside and out.

CAN MY SHIPPING CONTAINER BE USED FOR COMMERCIAL PURPOSES?

Yes! Shipping containers are repurposed for commercial uses, such as pop-up shops, cafes, mobile offices, and event spaces. Their modular nature and unique aesthetic appeal make them a popular choice for creative entrepreneurs.

CAN SHIPPING CONTAINERS BE USED FOR HOUSING?

Absolutely! Shipping containers can be transformed into stylish, innovative ways of living. You can add extra security features, creative interior design, and temperature-controlling units to give the container a homey feel. Shipping containers are an eco-friendly and cost-effective housing solution.

CAN I CONNECT POWER TO A MODIFIED CONTAINER MYSELF?

We strongly recommend that only a licensed electrician connect a modified shipping container to power. Proper grounding is essential to avoid the risk of stray voltage and ensure safety. A professional electrician will ensure your container is connected correctly and safely.

 

DOES A CONTAINER STRUCTURE PLUG INTO POWER LIKE AN RV?

Our modified shipping containers are designed for semipermanent to permanent use and typically require more power than an RV cord can provide. Unlike RVs, which can plug into power outlets, our containers need a more robust electrical setup to meet their power needs.

 

CAN A GENERATOR POWER A CONTAINER STRUCTURE?

Yes, a generator can power one of our modified shipping containers. However, the generator must match the container's design and power requirements. If you plan to use a generator, let us know early in the design process. We'll need details about the generator to ensure the container's electrical system is compatible.

 

DOES XCALIBER CONTAINER SELL GENERATORS?

No, we don’t sell generators with our containers. However, we can guide you on the type of generator you might need based on your container’s power requirements.

 

HOW CAN I POWER MY CONTAINER IF I PLAN TO RELOCATE IT OFTEN?

Our containers are designed for mobility and can be reconnected to a power source at each new location. Customers who move their containers frequently often use generators or reconnect to the local power grid at the new site.

 

DO I NEED SPECIAL PERMITS TO POWER MY CONTAINER?

You will likely need a permit or inspection to connect your container to power, depending on your local regulations and power provider. This is another reason to hire a licensed electrician—they will be familiar with the requirements in your area and ensure compliance with all necessary codes.

 

SHOULD I BE CONCERNED ABOUT RUNNING ELECTRICITY TO AN ALL-METAL BUILDING?

No, our containers are modified with modern, safely insulated wiring. Proper grounding is crucial, and any electrical shorts would trip a breaker quickly, ensuring safety. Trust our experienced team to design and install the electrical system correctly.

 

HOW MUCH POWER DO I NEED TO DRAW TO THE CONTAINER?

The power requirements depend on the specific modifications and intended use of your container. For example, a standard 20-foot climate-controlled storage container or office typically needs less than 4 kilowatts. Additional features, such as water heaters or HVAC systems, will increase the power draw. Our team will provide an electrical design during the planning stage to give you an accurate estimate.

 

WHAT KIND OF SITE PREP DO I NEED TO DO BEFORE CONNECTING MY CONTAINER TO POWER?

Consult with a licensed electrician to assess your site’s unique challenges before connecting to power. For instance, rocky soil might require special grounding techniques. Proper site preparation ensures a safe and effective electrical setup for your container.

 

CAN A MODIFIED CONTAINER WORK WITH A NON-DOMESTIC POWER SOURCE?

No, all XCaliber Container structures are designed for American domestic power, which is typically provided by a power company. Our containers aren’t configured for non-domestic power sources.

 

WHAT KIND OF POWER-USING MODIFICATIONS CAN I ADD TO MY CONTAINER?

Our containers can be equipped with various electrical modifications similar to traditional buildings. Options include packaged thermal air conditioner or HVAC units, extra outlets, indoor and outdoor lighting, ventilation fans, kitchenettes with ovens and microwaves, and more. Visit our website or speak with our team to explore specific modification options.

XCaliber’s Purchase and Delivery Process

HOW DOES XCALIBER CONTAINER’S ORDERING PROCESS WORK?

Here’s a summary of our ordering process:

  • Initial estimate and work order: The process begins with your sales specialist providing you with a detailed estimate. If you're requesting a custom build or modifications, they will create a work order for you to review and approve to ensure all features and specifications are correct.
  • Deposit and production: Once you and your sales specialist approve the work order, a deposit of 50 percent of the invoice total is required. This payment authorizes us to begin production on your unit, which can take anywhere from 4-16 weeks, depending on the complexity of your custom build.
  • Final approval and payment: After production is complete, we will send you photos of the finished container for your final approval. The remaining balance of your invoice is due before the container is scheduled for delivery.
  • Delivery scheduling: Once the final payment and photo approval are complete, our logistics team will contact you within 72 hours to coordinate a delivery date. We will work with you to ensure a smooth and timely delivery to your jobsite.

HOW LONG WILL IT TAKE TO FULFILL MY ORDER?

The total time to fulfill your order depends on the type of container you need. For a custom build or a container with modifications, the production time can range from 4-16 weeks. During this time, you'll be able to get updates on the progress of your unit from your sales specialist.

Once your custom container is completed and you have approved the final photos, the logistics team will contact you within 72 hours to schedule delivery, which typically takes place within 7-10 business days.

HOW LONG WILL PRODUCTION TAKE?

Depending on the type of custom build or modifications you have requested, the production time can range from 4-16 weeks. During this time, you’re welcome to call your sales specialist to get updates on the progress of your container.

DO YOU HAVE DISCOUNTS FOR VOLUME ORDERS?

Yes, we provide discounts for repeat customers and first-time customers who order in volume. Reach out to our sales team to discuss your quote.

CAN I HAVE A 3D RENDERING OF MY CONTAINER?

Our innovative 3D modeling feature for customers allows you to virtually tour, design, and customize your container solution. You can visualize and modify various options, including custom paint, interior finishes, furniture, security features, and more. This feature helps you fully envision your container before committing to an order.

WHAT IF I NEED REPAIRS TO MY CONTAINER?

XCaliber offers a one-year warranty on all modified containers. Reach out to your representative to schedule on-site repair work.

WHAT ARE XCALIBER’S STANDARD TERMS AND CONDITIONS?

Please visit this page for our terms and conditions. 

DO YOU DELIVER SHIPPING CONTAINERS?

Yes, we deliver shipping containers nationwide, with a strong presence in our home states of Texas, New Mexico, and Oklahoma. We use professional trucks with tilt-bed trailers to ensure your container is placed smoothly on-site.

To prepare for delivery, you just need to ensure the site is level and the path is clear of obstructions. We require about 115 feet of straight clearance for a 40-foot container to be unloaded safely. During the ordering process, you can specify the exact orientation you want the doors to face, ensuring a perfect setup on your jobsite.

HOW FAST CAN YOU DELIVER A CONTAINER TO MY JOBSITE?

For standard containers and those with basic modifications, we offer our XCaliber Container XPRESS option, which has a production time of just 72 hours. Once the unit is complete, delivery is typically scheduled within 7-10 business days. This is our fastest option for getting a container to your jobsite.

For more complex custom builds, the production timeline is longer, ranging from 4-16 weeks, depending on the modifications and the project's scope. After final approval, our logistics team will contact you within 72 hours to schedule delivery within 7-10 business days.

WHAT KIND OF SITE PREPARATION IS REQUIRED BEFORE DELIVERY?

For a seamless delivery, a little site preparation goes a long way. Here is a simple checklist to ensure your container arrives and is placed exactly where you need it:

  • Check the path and space. Our delivery truck with its tilt-bed trailer needs plenty of room to maneuver. For a standard 40-foot container, we require about 115 feet of straight clearance to unload properly. Make sure the access route and the drop-off location are wide enough and free of parked cars, fences, or other obstructions.
  • Look for overhead obstacles. The truck and trailer can be quite tall, especially when the bed is tilted for unloading. Be sure the delivery path and placement area are clear of low-hanging tree branches, power lines, or anything else that could get in the way.
  • Ensure a firm, level surface. The container should be placed on a flat, solid surface to prevent it from settling unevenly over time. This is crucial for keeping the doors properly aligned and easy to open. While a concrete or gravel pad is ideal, we can also use wooden blocks to level the container on a firm dirt or grassy surface.

HOW DOES THE DELIVERY PROCESS WORK?

Delivery of your container is handled by our professional logistics team using a truck and tilt-bed trailer. Once your order is complete, we will schedule a delivery date with you.

The process is straightforward: The tilt-bed trailer raises, and the container slides off the back and onto the ground. During the ordering process, we'll confirm your preferred door orientation to ensure the container is placed exactly as you need it on your jobsite. A little site prep, such as ensuring a level surface, will ensure a smooth delivery.

CAN A CONTAINER BE MOVED FROM ITS ORIGINAL DELIVERY LOCATION TO A NEW JOBSITE?

Yes, a purchased container can be moved from its original delivery location to a new jobsite. Their design for easy transport is one of their major advantages over traditional structures.

DO YOU OFFER FINANCING OPTIONS FOR PURCHASING A CONTAINER?

Yes, we offer financing through our partnership with First Financial Bank based on your credit history. We also have a rent-to-own option through Clicklease.

WHAT DOES THE PURCHASE PRICE INCLUDE?

Our purchase price includes everything, including container, delivery, and warranty. For more information, contact a member of our sales team

ONCE I SELECT THE SHIPPING CONTAINER I WANT TO PURCHASE, HOW DO I PLACE THE ORDER?

If you’re shopping online, you can add the shipping container to your shopping cart and check out, or you can give us a call at 940-374-4964 to speak with a sales specialist. If you have selected a shipping container out of one of our show yards, you can call 940-374-4964 to check the availability of that unit with one of our sales specialists.

WHAT IF I'M TAX-EXEMPT?

If you hold an applicable tax-exempt status, please download and fill out the following form and email it to Info@XCaliberContainer.com or fax it to 940-228-0023.

Texas Sales and Use Tax Resale Certificate

WHAT HAPPENS AFTER I APPROVE MY WORK ORDER?

Once the work order is approved, your sales specialist will submit all order documents to the inside operations manager to review and ensure there are no discrepancies.

ONCE ALL ORDER DOCUMENTS ARE APPROVED, WHAT HAPPENS NEXT?

After approval of all order documents from both you and your sales specialist, you will be required to pay a deposit, which will be 50 percent of the invoice total amount. The remaining balance will be due before delivery. After the deposit is paid, your sales specialist will submit your work order for production.

WHAT HAPPENS IF I WANT TO CHANGE MY WORK ORDER AFTER PRODUCTION BEGINS?

If you want to change the work order after it has been submitted for production, you will need to contact your sales specialist to let them know of the desired change. If production isn’t far along and the change(s) can be made, your sales specialist will pull and amend the work order. Once the work order is amended, it will be sent back to you for approval, and the previous steps will be repeated. Production on your unit won’t resume until you approve the amended work order. Making a change to your unit once it is already in production can result in a time delay.

AFTER I APPROVE THE PICTURES OF MY COMPLETED SHIPPING CONTAINER, WHEN CAN I EXPECT DELIVERY?

After you approve the pictures of your shipping container, the operations team will submit your order to the logistics team to schedule delivery. You can expect a call from the logistics team within 72 hours to coordinate a date for delivery, which is typically within 7-10 business days.

HOW WILL MY SHIPPING CONTAINER BE DELIVERED?

Our portable shipping containers are delivered to your requested location with a truck and tilt-bed trailer. During the ordering process, you should consider how you want your container loaded on the trailer so that it will be placed correctly in your desired location when it’s unloaded. The shipping container can either be loaded on the trailer with the cargo doors facing the cab of the delivery truck or with the cargo doors facing the back of the trailer. If it’s loaded with the cargo doors facing the cab, the cargo doors will come off the trailer last. If it’s loaded with the cargo doors facing the back of the trailer, the cargo doors will come off the trailer first.

WHAT DO I NEED TO DO TO GET MY LOCATION READY FOR DELIVERY?

Most customers prepare a gravel bed or a concrete platform. While this isn't required, it helps keep the container level and the ground around it well-drained. It's essential to keep the storage container level. Otherwise, the doors can be challenging to open.

What to Know Post-Purchase

DOES MY CONTAINER COME WITH A WARRANTY?

  • Wind- and watertight containers: No warranty; guaranteed not to have visible holes upon delivery.
  • Basic and premium refurbished: 1-year warranty against leaks (not dripping condensation)
  • Custom containers: 90-day warranty against workmanship defects
  • Office/cabin/advanced custom work: 
  • 1-year warranty against leaks from steel roof/steel walls (not plumbing)
  • 90-day warranty against workmanship defects 
  • 30-day warranty on appliances, heater/AC units, and other items with manufacturer warranty (After 30 days, contact the manufacturer for repairs.)
  • Freeze Damage: No warranty

WHAT IS THE BEST LOCK FOR A SHIPPING CONTAINER?

When selecting the best lock for your container's security, we recommend a high-security padlock designed to fit a lockbox. Look for locks made from anti-rust SUS304 stainless steel because this material is highly durable and can withstand extreme weather conditions, making it ideal for outdoor use.

For ultimate security, choose a padlock with an anti-pry, double-ball locking system and a freely rotating stainless steel shackle. This design is built to resist more than 4 tons of pulling force and prevent attacks by cutting or sawing. The lock should also have a weatherproof disc cylinder for added security. For convenience, many of these locks are available in "keyed alike" sets, so a single key can open all the padlocks on your container.

HOW OFTEN SHOULD I LUBRICATE CONTAINER DOORS?

For smooth and easy operation, you should lubricate your container's hinges and locking rods whenever you notice the doors becoming stiff or difficult to open. There is no set schedule; the frequency depends on how often the doors are used and the container's age.

DO SHIPPING CONTAINERS NEED MAINTENANCE?

Most shipping containers don’t need regular maintenance. However, you can do a few things to improve the shipping container's quality of life. Most container doors have grease inserts that wear out over time. Replacing these inserts and seals can make old doors much easier to open.

HOW DO I KEEP MY PLUMBING FROM FREEZING IN EXTREME TEMPERATURES?

Before temperatures drop below freezing, open and drain the lines or keep a drip to prevent pipes from bursting.

HOW DO I PREVENT MY SHIPPING CONTAINER FROM DEVELOPING MUSTY ODORS?

Make sure to replace AC/heating filters or make sure the container is ventilated properly.